Last Updated: [Insert Date]

Hey urban tribe! At FACTORIE (operated by Chic Factor Fashion), we take your privacy as seriously as we take your streetwear style. This Privacy Policy explains how we collect, use, and protect your personal information when you visit chicfactorfashion.com or make purchases from our global streetwear community (excluding some remote areas and parts of Asia).

1. INFORMATION WE COLLECT

When you interact with our site, we may collect:

  • Basic Info: Name, email, shipping/billing address, phone number – the essentials to get your gear to you
  • Payment Details: Credit/debit card info (processed securely, never stored by us), PayPal email
  • Style Preferences: Browsing behavior, purchase history, items added to cart
  • Device Data: IP address, browser type, operating system – helps us optimize your mobile experience
  • Location Data: General geographic info to show correct currency and shipping options

2. HOW WE USE YOUR INFORMATION

Your data fuels our mission to keep your streetwear game strong:

  • Process transactions and ship your fresh threads worldwide
  • Provide 24/7 customer support through our style squad
  • Personalize your experience with recommendations for hoodies, crews, and limited drops
  • Improve our site functionality and mobile checkout flow
  • Send order confirmations and shipping updates (only if you want them)
  • Prevent fraud and keep your payment info secure with military-grade encryption

3. DATA SHARING & DISCLOSURE

We keep your info within the urban family except when:

  • Payment Processors: Secure partners like Visa, MasterCard, JCB, and PayPal handle transactions
  • Shipping Carriers: Only what’s needed to deliver your gear
  • Legal Requirements: If required by law or to protect our community
  • Business Transfers: In case of merger or acquisition, with notice

We never sell your personal data to third-party advertisers.

4. DATA STORAGE & SECURITY

Your info is protected with the same care as our limited-edition drops:

  • PCI-DSS compliant systems meeting highest industry standards
  • Military-grade encryption on all transactions
  • Regular security audits of our systems
  • Data stored on secure servers with limited access

While we implement these measures, no online transmission is 100% secure – we encourage strong passwords and prompt reporting of any suspicious activity to [email protected].

5. YOUR RIGHTS

You control your data like you control your streetwear style:

  • Access: Request a copy of your personal data
  • Update: Correct inaccurate info in your account
  • Delete: Request removal of your personal data (except where we’re required to keep it)
  • Opt-Out: Unsubscribe from marketing emails anytime
  • Restrict Processing: Limit how we use your data

Contact our privacy crew at [email protected] to exercise these rights.

6. COOKIES & TRACKING

We use cookies and similar tech to:

  • Remember your cart items between sessions
  • Understand how our urban tribe interacts with the site
  • Deliver targeted ads for the freshest gear (you can opt out)
  • Analyze site performance and mobile experience

Manage preferences through your browser settings or our cookie consent tool.

7. INTERNATIONAL DATA TRANSFERS

As a global streetwear hub (excluding some areas in Asia), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. CHANGES TO THIS POLICY

We may update this policy as our streetwear community evolves. Significant changes will be notified via email or site banner. Continued use means you accept the updated terms.

9. CONTACT US

Got privacy questions? Our style squad has your back 24/7:

FACTORIE / Chic Factor Fashion
48 Farm Meadow Drive, Tucson, US 85712
Email: [email protected]

Keep your streetwear fresh and your data secure with FACTORIE.